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Xact
PO Box 36454
Cincinnati, OH 45236-0454

Customer Service
800-316-4220

Questions

Have questions about your application or loan? Want to find out more about refinancing? Need to update your account information?
Log into your Pocket360™ account today.

Feedback, Complaints, Fraud Concerns

Your feedback, comments, and/or complaints help us improve our products and services. We also take fraud and ID theft seriously. 
Please feel free to submit any issues or report behavior that concerns you. 

Contact Us

800.316.4220

P.O. Box 36454
Cincinnati, OH 45236-0454

Xact Customer Service Hours:
All times Eastern Time (ET)
Monday–Friday: 8 a.m.–6 p.m.
Saturday and Sunday: CLOSED

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